Services

I help organizations improve documentation quality, usability, consistency, and long-term maintainability. My work is designed for teams that need practical solutions to complex documentation challenges.

Documentation Architecture

I design content structures that make documentation easier to maintain, easier to scale, and easier for users to navigate.

Includes:

  • content organization
  • topic relationships
  • scalable structure
  • navigation planning
  • future-state recommendations

DITA & Structured Content Consulting

I help organizations strengthen structured authoring practices through better topic design, reuse strategy, map organization, and content planning.

Includes:

  • DITA assessments
  • reuse strategy
  • map optimization
  • topic modeling
  • best-practice guidance

Help System Improvement

I improve online help and knowledge base environments by making content easier to find, easier to follow, and easier to maintain.

Includes:

  • navigation improvements
  • topic restructuring
  • findability improvements
  • content cleanup
  • user-centered organization

Legacy Documentation Modernization

I help teams move from outdated documentation environments to cleaner, more maintainable systems.

Includes:

  • content audits
  • modernization planning
  • migration recommendations
  • consolidation strategy
  • future-state structure

Content Governance

I develop standards and practices that improve consistency across documentation teams.

Includes:

  • naming conventions
  • templates
  • review expectations
  • style guidance
  • maintenance practices

Workflow Improvement

I help improve documentation processes that create unnecessary effort, delays, or maintenance burdens.

Includes:

  • workflow review
  • bottleneck analysis
  • process simplification
  • efficiency recommendations
  • sustainable practices

Engagement Types

  • Remote contract support
  • Project-based consulting
  • Short-term audits
  • Advisory engagements

Let’s Connect

If you need support with documentation architecture, structured content, modernization, or workflow improvement, I’d be glad to talk.

Contact Me