User Documentation / Julie McHam

User Documentation

I have written various types of user documentation and training materials for organizations such as Nestlé USA, SeeBeyond (a software development company previously named STC), and the Riverside County Office of Education. The following samples are extracted from representative documents intended for end-users and application administrators of Windows and Web-based software applications.

Galaxy Web Help Center • 29th October 2022

Online Help Features

This document identifies the features of an online help system I designed for Galaxy Web, an Enterprise Resource Planning (ERP) Web application. This help system, known as the Galaxy Web Help Center, also includes menus for opening help topics, accessing release notes, and downloading batch upload templates.

DataDental Release Bulletin • 30th October 2022

Release Notes

A sample set of release notes for all users of the DataDental application.

DataLoad User Guide • 30th October 2022

Getting Started Pages

These pages are from a Getting Started chapter of a user guide. They define key terms and identify parts of the interface that a new user needs to know before using the software.

DataDental Administrator's Guide • 29th October 2022

DataDental Security

These pages explain basic security concepts that application administrators need to know before they begin to set up user accounts for the DataDental managed care application.

Galaxy Time and Attendance Web Application • 22nd October 2022

GETA Setup Guide

A sample set of pages from a guide that explains how to complete setup and administration tasks for the Galaxy Electronic Time and Attendance web application.

Galaxy Enterprise Software for Windows • 21st October 2022

Galaxy Health & Welfare Benefits User Guide

Sample concept and task topics from a user guide that explains how to set up and enter data for processing health and welfare benefits for school district employees. This is one manual within a set that was written for end users using Microsoft Word.

MicroStrategy Reports • 21st October 2022

Retro Pay Reports

Sample document that explains how to run and use a MicroStrategy report created for use by school district employees. Written for end users using Microsoft Word.